Pple Hospitality is known for our talented and passionate people. In partnership, we strive to help you achieve your goals by saving costs, raising service standards, upselling products and services, and implementing efficiencies.
These top 10 non-negotiables are some of the strengths we’ve built up through more than 18 years’ experience as a responsible, reputable and audited company across the industries we operate in.
1. We ensure a highly ethical approach to employment. We care for our people. We strive to be an employer of choice and offer a work environment where they can earn well and develop a meaningful career.
2. We invest heavily in systems and practices that ensure we’re always responsible employers – and we applaud our clients for maintaining high standards of responsibility for the people who keep your business wheels turning.
3. We adhere to stringent and careful recruitment and vetting practices with every new staff member.
4. We match staff personality and temperament with the establishment’s brand and norms.
5. We are strictly compliant with the rules, regulations and legislation that govern good corporate citizens, which include the Labour Relations Act and Basic Conditions of Employment Act.
6. We pay all statutory requirements, which include UIF (Unemployment Insurance Fund), COIDA (Compensation for Occupational Injuries and Diseases Act), and the Skills Levy.
7. The training and retraining of our staff through our in-house training department and external contractors is a top priority. It is focused and professional, and ensures maximum flexibility to meet the wide-ranging needs of the changing workplace.
8. We pride ourselves on our professional human resources and industrial relations management team, as well as on our specialised payroll and administration department – all of which ensure we’re up to date on the latest requirements and trends.
9. We offer – for both our clients’ and our staff members’ benefit – a one-day complimentary orientation on-site which ensures that staff are familiar with your premises and practices, and can start their first shift with maximum productivity.
10. Please remember – our senior management is dedicated and easily contactable.
We know that preparation is key to success – we don’t set our staff up to fail, or our clients up to be disappointed. We continuously develop our pool of hospitality staff, we tackle challenges with an innovative and progressive approach, and we are constantly evolving with the changing needs of the workplace.
Most importantly, of course, human relations are at the heart of who we are and what we do – and we build and sustain trust-based and strong relationships with our clients and our staff.
Chat to us about your goals for the coming year so that we can seamlessly fit our hospitality staff into your establishment to achieve success.