Ramona Jason has joined the Pple Hospitality team in Cape Town as the new Western Cape Regional Manager, with a wealth of experience, nine achievers awards, a heart for people both within and beyond the work environment, and a passion for excellence in customer service.
Ramona, who was born and raised in Cape Town’s southern suburbs, began learning her people and management skills early in life as one of seven children, which was followed closely by her first job after matric in a busy pub and restaurant.
She joined Pple Hospitality as the Western Cape Regional Manager in 29 November 2021 responsible for strategically growing and retaining business, and managing and supporting staff. She is well equipped for all her responsibilities, with more than 20 years in the industry, a national diploma in management services (cum laude) from Unisa, and completing numerous other relevant training and upskilling courses.
Ramona describes her strengths as strategic planning, creative thinking, decision-making, and communication skills, backed by a positive management style, enthusiasm, and the ability to function well at all levels of business, from grassroots to boardroom level.
She says her interest in people and business management was stimulated early in her career as she learnt about the multiple disciplines intrinsic to both – human resources, entrepreneurship, service operations, and finance. “I enjoy meeting and working with people from all walks of life, and empowering them to reach their full potential. My favourite quote is ‘Knowledge shared is power multiplied’, by US businessman Robert Noyce.”
Her strengths and insight also ensure that she’s always at the rockface to ensure that the company achieves its goals in providing superior customer service. She is already fully immersed in the Pple Hospitality business in the Western Cape, and embracing the exciting opportunities presented in this dynamic and ever-evolving industry sector.
Beyond her work life, Ramona remains focused on people: she sings in the church band, supports and helps out in a soup kitchen for the homeless, hikes, cooks and bakes.
What makes her proud? Making the most of what she has learnt in life and her career to make a difference to her customers and staff.
